STORE POLICY

Welcome to TKS Shop Online! We’re committed to providing you with an exceptional online shopping experience. Please review our store policies to understand your rights and responsibilities as a valued customer.

1. Returns and Refunds Policy

We want you to be completely satisfied with your purchase. If you're not, we’re here to help.

Eligibility for Returns:
- Items must be returned within 30 days of receipt.
- Products must be in their original, unused condition, including all packaging and tags.
- Non-returnable items include perishable goods, personalized items, and intimate products.
How to Initiate a Return:
- Contact us at [Insert Contact Email] to request a return authorization.
- Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
Refund Processing:
- Refunds will be processed within 7-10 business days after we receive the returned item.
- Refunds are issued to the original payment method.

2. Shipping Policy

Delivery Times:
- Standard delivery takes 3-5 business days. Expedited shipping options are available at checkout.
Shipping Charges:
- Orders over £[Insert Amount] qualify for free shipping. Shipping fees for other orders will be calculated at checkout.
International Shipping:
- We currently ship only within the UK.

3. Order Cancellation

Orders can be cancelled within 24 hours of placement for a full refund.
After 24 hours, cancellations may not be possible if the order has already been dispatched.

4. Privacy Policy

At TKS Shop Online, we prioritize your privacy. Your personal information is collected, used, and stored in accordance with UK GDPR regulations. For details, please review our [Privacy Policy](link to privacy policy).

5. Payment Methods

We accept the following payment options for your convenience:

Credit/Debit Cards (Visa, MasterCard, AMEX)
PayPal
Other methods as specified at checkout.

Thank you for shopping with TKS Shop Online! Your satisfaction is our priority.